Creating social capital is not necessarily a mandate embraced by financial services firms. However in a society where the savings culture is relatively weak, South Africa’s Alexander Forbes, has developed innovative ways to teach its members about the importance of regular saving. In 2010 conducted 1,026 education sessions to raise awareness of the need to put something by for the proverbial rainy day.

Today, Alexander Forbes is one of South Africa’s leading diversified financial services companies, operating as an intermediary in the investment and insurance industries. The company’s business is divided into three main areas of activity: Investment Solutions - constructing and managing portfolios for retirement funds and individuals; Financial Solutions - which administers and provides consultancy services to retirement funds, medical aid companies and individuals; and, Risk Services - which offers wholesale and retail insurance broking and risk consultancy services. The firm’s primary operations are based in South Africa and the UK but its reach is global.

In 2007, when Actis invested in the company, the US$1.2bn transaction was one of the largest and most complex leveraged buy-outs ever undertaken in Africa. Since then, Actis has worked closely with the company to meet its goal of doubling the size of the business. This partnership has involved implementing measures to improve cash flow and balance sheet management. Actis has also worked with the team in South Africa to appoint new members of the management team, to launch products and to develop strategies to boost sales.​