In November 2010, Actis backed The ConJoin Group’s acquisition of PHNS, a leading provider of healthcare IT and business services to US hospitals, thereby creating the largest independent healthcare IT services supplier.
The ConJoin Group had distinguished itself from earlier generations of Business Process Outsourcing (‘BPO’) providers through its operating model. Older BPO providers focused on the large-scale replacement of repetitive tasks with limited value-add beyond cost reduction, whereas The ConJoin Group overhauled overall performance of a business by reinvigorating the sales approach and building global delivery platforms. ConJoin maintains operations in Boston, Toronto, Dallas and has centres of excellence in Mumbai and Hyderabad.
The new company – renamed Anthelio – has sought to broaden its existing product offering while expanding its scope and influence in the healthcare IT market.
US legislation has increased pressure on healthcare providers to improve, upgrade and modernise IT standards nationwide. Anthelio will help accelerate the adoption of high quality IT and business services in a way that is realistic and affordable for hospitals and healthcare providers.