The next stage of outsourcing
The story of India’s success as a destination for outsourcing by European and North American companies has been fascinating, and at times controversial as it epitomises the globalization of the labour market. A business model that began with business process outsourcing, and moved on to front line customer call centres has now evolved to knowledge and legal processing hubs serving multinational clients.
Integreon provides knowledge and legal process outsourcing services, catering to the information-intensive demands of professionals in financial institutions, large corporations, professional services firms and law firms. The company operates with 2,000 staff, from a global delivery platform located in India, the Philippines, South Africa, China, the US and the UK.